Cancellation policy

Cancellation & Refund Policy​

​

At Maggieheads Entertainment Private Limited, we strive to create memorable experiences through our curated events. However, we understand that plans may change. Please read our cancellation and refund policy carefully:

1. Ticket Cancellation by Customer

• Up to 7 Days Before the Event: Full refund (excluding payment gateway charges).

• 3–6 Days Before the Event: 50% refund.

• Within 72 Hours of the Event: No refund.

2. Event Cancellation or Rescheduling

• If an event is cancelled or postponed by the organizer, all ticket holders will be eligible for a full refund or the option to transfer their ticket to the rescheduled date.

• We will notify you via email and/or phone in such cases.

• ​

3. No-Show Policy

• If you do not attend the event and haven’t cancelled as per the above terms, no refund will be issued.

​

4. How to Request a Refund

• Email us at apoorv@kaafikultured.in with your Order ID and reason for cancellation.

• Refunds (if applicable) will be credited within 5–7 business days to the original payment method.

​

5. Non-Refundable Cases

• Processing fees, payment gateway charges, and convenience fees are non-refundable.

• Tickets purchased via third-party platforms must be cancelled through them and are subject to their policies.